Orders & Shipping

How long does shipping take?
All Origin products are made to order. Please allow 2–5 business days for production and 3–5 business days for UK delivery.

Do you ship outside the UK?
At this time, we only ship within the United Kingdom.

How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with tracking information.

How much is shipping?
Shipping costs are calculated at checkout.

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Returns & Exchanges

What is your return policy?
As all Origin products are made to order, we do not accept returns or exchanges for change of mind, incorrect sizing, or buyer’s remorse. Please check the size guide carefully before purchasing.

What if my item arrives damaged or faulty?
If your item arrives damaged, misprinted, or defective, please contact us within 14 days of delivery with clear photos of the issue. We will arrange a replacement or refund where appropriate in accordance with your statutory rights.

Where do approved returns need to be sent?
If your return is approved, please send the item to:

Antar 2
1 Headway Road
Wolverhampton
WV10 6PZ
United Kingdom

Please do not send items back without contacting us first, as unauthorised returns may not be processed.

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Order Changes

Can I cancel or change my order?
Because items go into production quickly, cancellation or changes must be requested within 4 hours of placing your order. After this time, we cannot guarantee modifications can be made.

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Contact

For any questions, please email:
admin@originthreads.com

We aim to respond within 24–48 hours (Monday–Friday).

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