Terms and Conditions

Last Updated: 24.02.2026

Welcome to Origin . By accessing and using our website, you agree to the following Terms and Conditions. Please read them carefully.

1. General

These Terms apply to all users of the website and all purchases made through our store. We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

All products are made to order. We make every effort to display product colours and images accurately, but we cannot guarantee your device’s display reflects exact colours.

We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payment

All prices are listed in GBP (£) unless otherwise stated. We reserve the right to change prices at any time.

Payment must be received in full before orders are processed.

4. Order Acceptance

Once you place an order, you will receive an email confirmation. This does not signify acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

5. Shipping

Orders are processed within 2–5 business days. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns & Refunds

As items are made to order, we do not accept returns for change of mind or incorrect sizing.

If a product arrives damaged or defective, you must notify us within 14 days of receipt. Approved returns must be sent to:

Antar 2
1 Headway Road
Wolverhampton
WV10 6PZ
United Kingdom

Returned items must be unused and in original condition.

7. Intellectual Property

All content on this website, including images, logos, designs, and text, is the property of [Your Brand Name] and may not be used, copied, or reproduced without written permission.

8. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

10. Contact Information

For any questions regarding these Terms, please contact

admin@originthreads.com

Origin – Privacy Policy

Last Updated: 24.02.2026

Origin respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Who We Are

Origin is operated by a sole trader based in the United Kingdom.

For any privacy-related enquiries, please contact:

Email: admin@originthreads.com
Business Address: 75 Greeenhayes, Broadstone, BH188LZ

For the purposes of UK data protection law, Origin is the data controller.

2. What Information We Collect

We may collect the following personal data:

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via our payment provider — we do not store full card details)
IP address and browser data
Order history

3. How We Use Your Information

We use your data to:

Process and fulfil your orders
Deliver products to you
Provide customer support
Send order confirmations and updates
Improve our website
Comply with legal obligations

We only process your data where we have a lawful basis, including:

Contractual necessity (to fulfil your order)
Legal obligation
Legitimate interests
Consent (for marketing emails, if applicable)

4. Sharing Your Information

We only share necessary information with trusted third parties, including:

Payment providers
Website hosting provider (Wix)
Our fulfilment partner, Printful, who manufactures and ships your order
Delivery couriers

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to:

Fulfil orders
Comply with tax and legal obligations
Resolve disputes

6. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time (for marketing)

To exercise your rights, contact us at: [your email address]

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

7. Data Security

We take appropriate technical and organisational measures to protect your data. All payments are processed securely through encrypted payment gateways.

8. Marketing Communications

If you subscribe to marketing emails, you may unsubscribe at any time using the link provided in our emails.

We will not send marketing communications without your consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Origin – Cookie Policy

Last Updated: 24.02.2026

This Cookie Policy explains how Origin uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve user experience.

2. Types of Cookies We Use

Essential Cookies
These are necessary for the website to function, such as enabling checkout and secure login.

Performance & Analytics Cookies
These help us understand how visitors use our website so we can improve performance.

Marketing Cookies (if applicable)
These may be used to deliver relevant advertisements if we run paid advertising campaigns.

3. Managing Cookies

When you visit our website, you will be asked to consent to non-essential cookies.

You can also control or delete cookies through your browser settings.

4. Third-Party Cookies

Some cookies may be placed by third-party services used on our website, including:

Wix (website hosting)
Payment providers
Analytics providers

These providers may collect data in accordance with their own privacy policies.

5. Updates

We may update this Cookie Policy from time to time. Changes will be posted on this page.